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Medical Laboratory Technician /Phlebotomist III in Charlotte, NC at PathGroup

Date Posted: 4/30/2018

Job Snapshot

Job Description

JOB SUMMARY:

Medical Lab Technician/Phlebotomist III under the direction of the Laboratory Manager/Director performs daily phlebotomy activities of the Patient Service Center (PSC) accurately and on time. The person in this position interacts with the client, patients, and other PathGroup personnel in a professional and courteous manner and performs with confidence, testing, reporting the test results, and proper collection and processing of specimens for submission to the laboratory. The person in this position uses specialized equipment requiring a licensed MLT with an Associate’s Degree.

JOB RESPONSIBILITIES

  • Greet customers appropriately. Treat all customers in a courteous manner.
  • Design and update procedures to promote maximum efficiency/accuracy of testing and reporting.
  • Stock and monitor usage of department supplies and maintain adequate inventory for testing.
  • Performs tests according to department policy within designed time frames observed by supervisor/manager/director.
  • Adhere to quality control policies, document and maintain Quality Control and Quality Assurance records demonstrating proficiency testing as performed.
  • Adhere to established policy and procedure whenever test systems are not within established acceptable level of performance.
  • Produces and interprets accurate and precise test results.
  • Reports test results via the laboratory computer or other designated mechanism.
  • Performs instrument maintenance.
  • Performs instrument/method troubleshooting.
  • Ensures all field phlebotomy and PSC specimens are collected accurately and on time.
  • Collects specimens according to established procedures. Properly explains in a clear but courteous manner the process of the venipuncture (blood drawing) and or other specimen collection (ex. urine or fecal) as required. Reduces patient anxiety by providing a calm environment for patients before, during and after the collection process.
  • Disposes of blood or other biohazard fluids or tissue, in accordance with applicable laws, standards, or policies. Disposes of contaminated sharps, in accordance with applicable laws, standards, and policies.
  • Completes requisitions accurately.
  • Enters patient, specimen, insurance, or billing information into computer. Requires attention to detail to maintain high level of accuracy.  Communicate with clients to confirm handwritten orders, verify test(s) ordered, obtain accurate billing information, i.e. diagnosis codes, UPIN information, etc.
  • Researches test/client information utilizing lab computer system.
  • Matches laboratory requisition forms to specimen tubes. Label, centrifuge, split, and freeze specimens as required by test order.
  • Package specimens for transport. Stores specimen sample according to required temperature, places samples in appropriate collection container/ tube, accurately labels, follows different procedures as outlined by specific to protocol deemed necessary for transport to maintain integrity of the specimen.  Demonstrates proficiency of proper collection methods and proper processing of all specimens.
  • Maintains required records and documentation.
  • Maintains daily records and all appropriate PSC Phlebotomy logs.
  • Abides by all regulatory, company and departmental regulations, policies and standard operating procedures, including the Corporate Compliance Program.
  • Assist with compilation of monthly statistics and data.
  • Performs basic clerical duties, i.e. filing, faxing, and preparing mail. The person in this position is required to perform electronic data entry.
  • Approves time in attendance software by noon on the Monday following the end of the pay period. Submits accurate expense and travel logs Monday for the week prior or as directed by management.
  • Demonstrates organizational commitment.
  • Adheres to departmental and company code of grooming and dress code and lab coat policies, appearing neat and clean at all times.
  • Utilizes time appropriately. Capable of maintaining fluctuating patient flow.  
  • Displays courteous and professional behavior to clients, patients, and co-workers. Communicates with co-workers and clients in a way that promotes a harmonious and cooperative working environment.
  • Answers the telephone in a friendly and helpful manner, by incorporating the company name, self-identification and a helpful statement.
  • Performs duties in independent manner.
  • Communicates pertinent information/issues to supervisor, manager or group leader for resolution. 
  • Contributes to a positive work climate and to the team effort of the department and company.
  • Ensures facilities are neat, clean and in good repair, takes appropriate action to advise Group Leader or Supervisor of required repairs and maintenance.
  • Assist with periodic inventory counts, report shortages and problems to group leader or supervisor as they occur.
  • Utilizes proper PPE (Personal Protective Equipment) to ensure patient and personal safety.

Job Requirements

EDUCATION & LICENSURE:

  • Licensed MLT with Associate’s Degree is required

REQUIREMENTS:

  • Minimum of 1 year of prior job related experience required.

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